General

App-related questions

• What can I and what can't I change in the app?
• What to do if my step tracker is not working?
• How to report a bug?
• How do I delete my account?
• What happens after I finish my Nord Pilates plan?
• Forgot my password

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Payments & Subscription

• What currency will I be charged in?
• Why was my payment declined?
• Where can I find Terms & Conditions?
• How do I cancel my subscription?

General questions

• How is my personalized Nord Pilates plan created?
• How does Nord Pilates work?
• What features does the app offer?
• What is Nord Pilates?
• How to request a refund?
• How does Nord Pilates ensure data privacy and confidentiality?