I have been accidentally billed twice for the same item. What should I do?

Sometimes people get charged twice because they accidentally started more than one subscription, or went back and purchased the same item twice.

Just contact our customer support here and we will make sure double-billing situations are quickly resolved.

If you were charged more than once for the same item or subscription, please contact Nord Pilates support and include this in your message:
1. Tell us that you were charged multiple times for a subscription or item.
2. Send us a copy of the payment confirmation emails.
3. Write to us from the same email you used to sign up on Nord Pilates app or include it in the email. (This is the email where you get purchase confirmation email from us).

Having trouble? Just contact our customer support here.